Terms & Conditions

Copyright/Trademark Information

Create A Video™ is a trademark of PhotoVision, Inc. This entire website, copy, images, logos, indicia, text, content, and unique method of showcasing products is copyright 2019 PhotoVision, Inc. All trademarks appearing herein are acknowledged. Permission to use documents delivered from this World Wide Web site and/or server and related graphics is restricted. The name of PhotoVision, Inc. or any of the above trademarks or logos may not be used in advertising or publicity pertaining to distribution of this information without specific, written prior permission. The information contained in this website is subject to change without notice. We are not responsible for typographical, technical, or descriptive errors of products herein. You must be 13 years of age to use this website or otherwise have the permission from a parent or legal guardian to do so.

Order Acceptance Policy

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. PhotoVision, Inc. reserves the right at any time after receipt of your order to accept or decline your order for any reason. PhotoVision, Inc. reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. All orders placed over $2000.00 (USD ) must obtain pre-approval with an acceptable method of payment, as established by our credit and fraud avoidance department. We may require additional verifications or information before accepting any order. PhotoVision, Inc. is a reseller to different industry providers and to end user consumers.

Typographical Errors

In the event a product is listed at an incorrect price or with incorrect information, PhotoVision, Inc. shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. PhotoVision, Inc. shall have the right to refuse or cancel any such orders whether or not the order has been confirmed.

Return Policy and Defective Product

PhotoVision Inc has a 100% guarantee policy against defects for 60 days after delivery that provides for either repair or replacement (at our sole discretion) of product that has been confirmed as defective by PhotoVision, Inc. If for any reason you are not completely satisfied with the production of your final Create A Video, we will work with you to provide any corrections or errors that we have made, at our expense. For assistance or to exchange a defective product please call 888-533-7637 Monday-Friday, 10am-5pm. We may or may not require you to return the defective product before a credit or replacement is issued. This is determined solely at our discretion. We will do everything we can to expedite a credit or replacement product for you.

Photos You Submit

You warrant that you have permission of the owners of any copyrighted photos you submit to have included in your Create A Video. We cannot be held liable for our use of any photos you submit to be included in your Create A Video. If you are not sure if a photo you are submitting holds a copyright, err on the side of caution and do not submit it. We reserve the right to not include any of your photos that you submit if they are deemed to be inappropriate or offensive.

Limitation of Liability

In no event shall PhotoVision, Inc. or any of its subsidiaries or affiliates be liable for any indirect, special, incidental or consequential damages including but not limited to loss of use, loss of data, loss of business or profits. Some localities do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Transit Time

US Priority Mail: 2-3 Business Days US Express Mail: 1-2 Business Days
Note: Sunday deliveries are not available.

Total Time For Delivery

Total time is based on the amount of time it takes to get payment authorization, order processing, and the transit time from the carrier. This can range from 24 hours to 5-10 business days.

Shipping And Handling Rates

Our prices include all shipping to a common address. For orders where you request express shipping, the fee for this is $25-$50. These rates are for domestic shipping to all 50 states in the USA. If you request shipping of Create A Video individually to home addresses, the S&H fee is $10.


PhotoVision Inc., does not invoice for active orders, they are to be paid in advance via credit card before we begin production on your order. If the order has been produced and shipped, we cannot adjust up or down any order. Reorders are available through the website, and is very easy to do.

Cancelled Orders

If an order is cancelled prior to PhotoVision producing your Create A Video, there will be no charges assessed and a full refund will be made if payment has already been made. Please call 888-533-7637, ext 203 to let us know, within 24 hours after you placed your order.

Contact Us

You may reach us Monday-Friday 9am to 5:30 pm Eastern Time at 1-888-533-7637, ext 203. PhotoVision, Inc. 8300 Fairview Road, Charlotte, NC 28227.


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